Emergency Services

When your pet is unwell, involved in an accident or hurt, it can be a very stressful time for both you and your pet.

Here at Sugarland Animal Hospital, we understand how distressing animal emergencies can be. That’s why we offer a team of experienced and compassionate veterinarians who can provide urgent critical care to your pet 24 hours a day.

Whether your pet requires surgery, an x-ray, stitches or other urgent care, our experienced team can help you and your pet. Our services are vast and our experienced team can ensure that your pet is getting the best help they possibly can with us here at Sugarland.

If your pet has been injured, hurt, or is suddenly unwell in the Bundaberg area, do not hesitate to get in touch with us on 07 4151 3550. We’re here around the clock to ensure your pet is cared for.

Frequently Asked Questions About Animal Emergencies

  • What do I do if I have an animal emergency?

    If your pet is involved in an accident or is sick, the first thing you should do is get in touch with your local emergency vet. If you’re in the Bundaberg area, that’s us. Call us on 07 4151 3550.

    We will be able to advise as to whether you need to bring your pet in to see us, we can help you make your pet more comfortable or advise of any actions you should take and how to safely transport them.

    While emergencies are understandably quite distressing by nature, if you can remain calm for your pet it can be beneficial for them and help them to stay calm as well.

  • What are the signs my pet may need emergency care?

    Animal emergencies can happen for a wide variety of reasons, and while each animal may respond to certain situations differently, there are a number of signs that may indicate that your pet may require urgent critical care.

    Some of the common signs of an emergency include:

    • Severe bleeding from any area of the body
    • Difficulty breathing
    • Choking
    • Excessive vomiting or diarrhea
    • Extreme lethargy
    • Loss of appetite
    • Trauma related incidences such as hit by a car, animal fights, being caught in fences
    • Difficulty defecating or urinating
    • Lameness in the limbs
    • Collapsed or unconsciousness
    • Allergic reactions
    • Swelling
    • Seizures
    • They have ingested a poison or toxic substance
    • Snake bites
    • Not drinking or dehydration
    • Unable to walk
    • Heatstroke
    • Injuries to the eye or unusual discharge

    These are only some of the signs that your pet may need emergency care. If your pet is behaving noticeably different to usual, get in touch with us, or your local emergency vet to discuss your options.

  • What kinds of animals can you help?

    We offer our emergency services to a wide range of animals including but not limited to dogs, cats, rabbits, reptiles, birds, and rodents.

    If you have a pet that requires medical attention, give us a call, we will be able to determine whether we can provide our veterinarian services to them.

  • Do I need an appointment when I have a pet emergency?

    No, when it comes to emergency situations, they can be hard to plan for. That’s why we offer our services 24 hours a day.

    We do suggest calling us if possible as we may be able to determine over the phone whether your pet needs emergency care or if there is something you can do to make them more comfortable at home.

    If your pet is involved in an emergency situation, do not hesitate to call us on 07 4151 3550 at any time of day.

  • What are my payment options?

    As emergencies involving your pet are hard to plan for and can be expensive, we offer a variety of payment options to help you manage unexpected costs.

    We accept standard payment methods such as Mastercard and Visa, and we accept most major pet insurances as well. In addition to these, we also offer payment and finance options such as AfterPay, ZipPay and Vet Pay. You can find out more about our payment options here.